SAFe® Scrum Master

Applying the Scrum Master Role within a SAFe Enterprise

The SAFe® Scrum Master course equips attendees to coach Agile teams to deliver business value at scale.

The course teaches you the tactical skills needed to be an effective Scrum Master in a SAFe organization. It also gives you the guidance and tools necessary for working in remote environments with distributed teams.

After taking the course, you’ll know how to:
Empower and lead an Agile team
Facilitate Agile events like iteration planning, standups, and retrospectives
Help teams plan and complete their work
You’ll also learn the principles of servant leadership, which are crucial for key SAFe team roles. These skills will enable you to develop high-performing, engaged, and continuously improving teams in your own organization.

SAFe® Scrum Master answers the questions:

How do Scrum Masters facilitate planning and execution of work during a PI?
How do you coach and lead Agile teams inside a SAFe enterprise?
How do you become a servant leader to build a high-performing team?

What’s included:

Course materials
Remote learning via SAFe® Virtual Classrooms
Access to SAFe® Collaborate, a visual online workspace
One-year membership to the SAFe® Community Platform
Access to content, tools, and resources you need to practice SAFe every day
SAFe Scrum Master certification exam

Attendees learn:

How to facilitate Scrum events.
How to support PI execution.
How to coach teams to constantly improve.
How to implement DevOps for continuous flow and delivery.

Adapted for interactive remote learning with SAFe® Virtual Classrooms

Course and Exam Details

Languages Available


Duration90 minutes
Number of questions45
Passing score(73%)
Competency levelIntermediate; Proficient, capable; can perform tasks with some assistance
Question formatMultiple choice (one answer) or multiple select (2-3 answers)
DeliveryWeb-based, closed book, no outside assistance, timed
AccessCommunity Platform upon completion of the course
Languages offeredEnglish
CostFirst attempt included in the course registration fee if taken within 30 days of course completion. Each retake or attempt past the 30-day window is $50

Exam Sections and PercentagesReferences
Introducing Scrum in SAFe (13%)
  • Examine basic Agile development concepts
  • Explore Scrum basics
  • Position an Agile Team in a SAFe Enterprise
Characterizing the role of the Scrum Master (38%)
  • Examine the responsibilities of the Scrum Master role
  • Explore the characteristics of an effective Scrum Master
  • Build high-performing teams
  • Facilitate effective Agile Team events
  • Coach the Agile Team using powerful questions
  • Collaborate with other teams
  • Resolve conflicts
Experiencing PI Planning (18%)
  • Prepare to experience PI Planning
  • Create and review draft PI plans
  • Finalize plans and establish business value
  • Review final plans and commit to a set of PI Objectives
  • Facilitate an effective PI Planning process
Facilitating Iteration execution (22%)
  • Plan the Iteration
  • Track the Iteration progress
  • Refine the backlog
  • Facilitate the Iteration Review
  • Facilitate relentless improvement
  • Support DevOps and Release on Demand
Finishing the PI (9%)
  • Coach the IP Iteration
  • Prepare the team for the Inspect and Adapt Event
When you are ready to take the exam, log into the SAFe Community Platform to access the exam.

When the exam timer ends, the exam will be submitted, regardless of the number of questions answered.A score will be calculated based on the number of questions answered.

Unanswered questions will be automatically marked as incorrect. If you finish answering all questions before the exam timer ends, you can click the “Submit” button and your score will be calculated.

When you launch the exam, you will be required to review and accept the Candidate Agreement before starting the exam.

Exams are timed and the timer will be visible throughout the exam.

Questions are structured in multiple choice or multiple response format.Questions will require either one answer or multiple.

“Choose two” or a “Choose three” style multiple response questions indicate the number of answers required for the question. Multiple response questions require all correct answers to be selected as no partial credit is given.

You can report and claim your PDUs on the PMI website directly by following the workflow below: 

- Log into your PMI account
- Follow this link to the 'Report PDUs' page:
- NOTE: In order to claim PDUs you must have a certification with PMI. 
- Under 'PDU Claim Code' click "I have a claim code" 
- Type in the relevant claim code from the below table.

Client Testimonials

Don’t take our word for it – here’s what our clients say:

Melvyn knew his stuff and explained it all well. The resources given helped visualise what he was talking through, and he had other resources to help answer questions and explain more complicated areas.

Melvyn has excellent knowledge of the subject and was able to provide real business cases to illustrate these

Very clear and very knowledgeable

Trained people

SAFe 5.1

SAFe 4.6

SAFe 4.0