What languages are available for the exam?
The exam is in English. We do not currently offer exams in any other language.
How much time is allocated to complete the exam?
You have consecutive sixty (60) minutes to complete the online exam. Once you begin, the timer cannot be paused.
Can I receive extra time during my exam?
The exam times have been set carefully and most participants will be able to complete the exam well within the given time frame. Should you be worried about the time allowance for any specific reason like a learning disability, please contact us and we will work with you on a solution.
What types of questions are used in the exam?
We use a mix of True/False, Multiple Choice, and Multiple Response questions.
Is a practice exam included with my training?
Not at this time.
Is it an open book exam?
No. It is an unaided, closed book exam on an honorary basis.
When/how do I get my exam results?
You will receive your “passed” or “fail” results within three (3) business days upon completion of the exam.
You will receive the email via academy@justleadingsolutions.com. Please safelist the email address and monitor your inbox and spam folder for several business days for a message from us.
How long do I have to take the exam?
The exam must be taken within 30 days after completing your class.
Are the costs for the exam included in the course fee?
The initial exam and 1 retake are included in the course fee. However, extending the exam period and/or retaking the exam may be subject to additional fees.
Can I extend my course exam after it expires?
Yes. You may purchase a four-week extension for your exam for US$ 50 each.
What happens if I don’t pass my certification exam?
All participants are given 2 attempts (1 initial exam, 1 retake) at our certification exams. If you fail both attempts, you may purchase additional retake exams, or explore refresher training options.
How do I book my exam re-sit if I fail?
Once you purchase your re-take, you will receive a new link.
What happens if I fail my exam a second time?
Each retake costs US$ 50 and extends your time by four (4) weeks. You may purchase as many retakes as you need. You don’t have to wait a blackout period to purchase a retake but do keep in mind that it does take up to one business day for the retake to be activated in the system.
